Legal Documents

Wanbd Terms & Conditions — A Complete Guide for Members

Please read these terms and conditions carefully before using the Wanbd platform. Everything from account registration to payments, bonuses, and responsible gaming is explained here in plain language.

Last Updated: January 2026  |  Language: Bengali (bn-BD)

1 General Terms & Conditions and Acceptance

By accessing the Wanbd platform or using any of its services, you are considered to have fully accepted these terms and conditions. These terms and conditions constitute a legally binding agreement between Wanbd and the user.

To use Wanbd's services, you must meet the following eligibility requirements:

  • You must be at least 18 years of age.
  • You must not be a resident of any country or region where online gaming is prohibited.
  • You are of sound mind and are voluntarily using this service.
  • You are acting on your own behalf and not on behalf of any third party.

Important: Wanbd reserves the right to update these terms and conditions at any time. Notice of any changes will be posted on the platform. Continued use of the service following any update will be considered acceptance of the revised terms.

Wanbd's current Terms & Conditions are available in both English and Bengali. In the event of any dispute, the English version shall prevail. However, we always strive to keep the Bengali version up to date for the convenience of Bengali-speaking users.

2 Account Registration & Verification

Opening an account on Wanbd requires accurate and complete information. Accounts created with false details may be suspended at any time and any deposited funds may be forfeited.

One account per person

Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be closed and any bonuses forfeited. Operating multiple accounts from the same IP address or device is also prohibited.

KYC Verification

For security purposes, Wanbd may request identity verification at any time. This process is known as KYC (Know Your Customer). The following documents may be required for verification:

  • Scanned copy of National ID (NID) or passport
  • A recent utility bill or bank statement (for address verification)
  • Proof of payment method ownership (bKash/Nagad account screenshot)
  • Selfie or video verification (if required)

Withdrawals may be put on hold if KYC verification has not been completed. It is recommended that you complete verification as soon as your account is opened.

Keeping your account password secure is entirely your responsibility. If you suspect any unauthorized access to your account, contact Wanbd support immediately.

3 Deposit & Withdrawal Policy

Wanbd currently supports transactions through the most popular mobile banking methods in Bangladesh. Every transaction is thoroughly verified before processing.

Deposit

  • Minimum deposit amount: BDT 500
  • Supported methods: bKash, Nagad, Rocket, Bank Transfer
  • Deposits are typically credited to your account within 1–15 minutes
  • No processing fees on deposits
  • Deposits from third-party accounts are not accepted

Withdrawal

  • Minimum withdrawal amount: ৳1,000 BDT
  • Withdrawals are typically processed within 1–24 hours
  • Withdrawals can only be made via the same method used for the original deposit
  • Withdrawals may be delayed if KYC verification has not been completed
  • Wagering requirements must be met before any bonus funds can be withdrawn

Wanbd never withholds funds that are rightfully owed to users. All legitimate winnings are paid out within the stipulated timeframe.

4 Bonus & Promotion Terms and Conditions

Wanbd regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which should be read carefully before use.

Welcome Bonus

New members receive a 100% bonus on their first deposit. A minimum deposit of BDT 500 is required to qualify. Before withdrawing bonus funds, the combined total of the deposit and bonus must be wagered at least 20 times (20x Wagering Requirement).

General Bonus Terms

  • Each bonus offer has a set expiry date — once expired, the bonus is automatically cancelled
  • Multiple bonuses cannot be active simultaneously unless explicitly permitted
  • Bonuses will be voided if an account is used solely to exploit bonus offers
  • Wanbd reserves the right to modify or cancel any bonus offer at any time
  • Not all games may be available for play with bonus funds — please refer to the specific bonus terms

Visit our Promotions Page Visit us.

5 Gaming Rules & Outcomes

All games on Wanbd run on internationally recognized RNG (Random Number Generator) technology, which ensures that every game outcome is entirely random and impartial.

  • Each game has its own rules, which should be reviewed before playing
  • If a game is interrupted mid-session due to a technical issue, the bet amount will be refunded
  • In Live Casino games, the dealer's decision is final
  • In Sports Betting, outcomes are determined based on the official score
  • Wanbd is not liable for lost internet connections — however, the game will resume from the last saved state on the server

If Wanbd detects any suspicious activity or evidence of game manipulation, it reserves the right to review and void the results of all games on that account.

6 Prohibited Activities

The following activities are strictly prohibited on the Wanbd platform. Any violation of these terms and conditions may result in account closure and forfeiture of funds:

  • Creating multiple accounts to abuse bonus offers
  • Using the platform for money laundering or any illegal financial transactions
  • Attempting to manipulate game outcomes or using software to gain an unfair advantage
  • Attempting unauthorized access to another user's account
  • Using third-party payment methods
  • Attempting to interfere with or compromise the platform's security systems
  • Operating an account under a false identity or in someone else's name

Wanbd's anti-fraud system operates 24/7. Any suspicious activity is automatically detected and reported.

7 Responsible Gaming Policy

Wanbd believes gaming should be a healthy form of entertainment. We encourage all our users to game responsibly.

As part of these terms and conditions, Wanbd provides the following benefits:

  • Set deposit limits — daily, weekly, or monthly
  • Self-exclusion option — from 24 hours up to 6 months
  • Reality Check — periodic reminders during gaming sessions
  • Gaming History Access
  • Professional Support Information & References

If you or someone you know is struggling with a gaming addiction, please contact our support team or Responsible Gaming Page Visit us.

8 Privacy & Data Protection

Wanbd places the highest priority on protecting your personal data. We adhere to international data protection standards and use 256-bit SSL encryption.

  • Your personal information is never sold to third parties
  • Your information is used solely for service improvement and legal compliance purposes
  • User information may be disclosed in response to lawful requests from law enforcement agencies
  • For more details on cookies, please read our Privacy Policy

For more details, visit our Privacy Policy View Page.

9 Account Closure & Suspension

Wanbd reserves the right to suspend or permanently close an account under the following circumstances:

  • Violation of these Terms and Conditions
  • Upon evidence of providing false information or identity fraud
  • If KYC verification fails or the required documents are not submitted
  • Upon instruction from legal authorities
  • Extended periods of inactivity (more than 12 months)

Users may request account closure at any time. Any remaining valid funds should be withdrawn before the account is closed.

10 Dispute Resolution Process

For any disputes or complaints, please contact Wanbd's customer support team first. Our team aims to respond within 72 hours.

  • Once a complaint is submitted to support, a ticket number will be issued
  • Complex disputes may take up to 14 business days to investigate
  • If you are not satisfied with the outcome of an investigation, disputes may be referred to an independent arbitration body for resolution
  • In the event of a legal dispute, the applicable law and jurisdiction will be determined in accordance with the laws of the licensed jurisdiction

For inquiries, email us at: support@wanbd.bet — we respond in Bengali.

Our Commitments & Guarantees

Beyond these terms and conditions, Wanbd upholds the following commitments to every user.

Secure Transactions

Every transaction on Wanbd is secured with 256-bit SSL encryption. The same level of security applies to all payment methods, including bKash, Nagad, and Rocket.

Timely Payments

Legitimate winnings are sent to your account within a maximum of 24 hours in accordance with Wanbd's terms and conditions. No unreasonable delays are made.

Full Support in Bengali

From understanding the terms to resolving any issue — Wanbd's support team is available 24/7, fully in English.

Verified & Fair Games

All games on Wanbd are regularly audited by independent third parties. RNG certification ensures that every outcome is completely unbiased.

Transparent KYC Process

Wanbd's KYC verification process is simple and fast. In most cases, verification is completed within 24 hours and the entire process is conducted in English.

Responsible Gaming

Responsible gaming is at the core of our Terms & Conditions. Multiple protection tools — including deposit limits and self-exclusion — are available free of charge to all members.

Got the rules? Join us now

Done reading Wanbd's Terms & Conditions? Open an account now and kick off your gaming journey with a welcome bonus.

By registering, you are considered to have fully accepted Wanbd's terms and conditions.

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