Legal Documents

Wanbd Privacy Policy — How We Keep Your Data Safe

At Wanbd, your privacy is our top priority. This Privacy Policy clearly explains what information we collect, why we collect it, how it is stored, and what rights you have — all in plain language, without the complexity.

Last Updated: January 2026  |  SSL Encryption: 256-bit Active

1 Introduction & scope

Wanbd respects your privacy and is committed to protecting your personal data. This Privacy Policy applies to all members, visitors, and registered players using the Wanbd platform.

Our Privacy Policy has been developed in accordance with international data protection regulations and the guidelines of the General Data Protection Regulation (GDPR). By using the Wanbd website or app, you are considered to have automatically accepted this Privacy Policy.

Please Note: This Privacy Policy of Wanbd Terms & Conditionsis part of. It is recommended to read both documents together.

We believe data protection is not just a legal obligation — it is an ethical responsibility. That is why we are always transparent about exactly what we do, and do not do, with your information.

2 Data Collection

Wanbd collects two types of information — what you provide directly, and what is gathered automatically as you use the platform. Details are outlined below.

Directly Provided Information

  • At registration: full name, date of birth, email address, mobile number
  • For KYC verification: a copy of your National ID, passport, or driving licence
  • For address verification: utility bill or bank statement
  • Financial information: bKash/Nagad/Rocket number, bank account details (for transactions)
  • Information provided and conversation history when contacting support

Automatically collected information

  • Device information: IP address, browser type, operating system, device ID
  • Usage data: login times, gaming history, bet amounts, win/loss records
  • Location data: country and region (IP-based, not exact GPS location)
  • Browsing behavior collected via cookies and tracking technologies

Wanbd will never ask for your card PIN, mobile banking password, or OTP. If anyone requests this information, please contact our support team immediately.

Summary of Collected Information

Data Type Reason for Collection Mandatory?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Mobile number & email Account Communication & Security Yes
Copy of Identity Document KYC Legal Obligation Yes (on withdrawal)
Payment Information Transaction processing Yes
Device & IP information Security & fraud prevention Automatic
Gaming History Service Improvement & Responsible Gaming Automatic

3 Purpose of Data Use

Wanbd uses your collected information only for specific and legitimate purposes. No data is used for unnecessary or unauthorised activities.

  • Account creation, management, and security
  • Processing all financial transactions, including deposits and withdrawals
  • KYC verification and age confirmation — in compliance with legal requirements
  • Detecting and preventing fraud, money laundering, and other illegal activities
  • Customer service and support, complaint resolution
  • Delivering personalised promotions and bonus offers (with your consent)
  • Analytics to improve platform services and user experience
  • Compliance with legal and regulatory obligations
  • Responsible gaming monitoring and support for at-risk players

If you do not wish to receive marketing emails or SMS, you can opt out at any time from your account settings or by contacting support.

4 Data Storage & Security

Wanbd stores your personal information on secure, encrypted servers. Our data security infrastructure is built to the highest industry standards.

Technical Safeguards

  • 256-bit AES Encryption — SSL/TLS protection on all data transmissions
  • Two-Factor Authentication (2FA) — an additional layer of security for your account
  • Firewall & intrusion detection system — active 24/7
  • Regular Security Audits & Penetration Testing
  • Data Backup — stored across multiple secure locations

Data Retention Period

All data is retained for as long as your account remains active. Even after account closure, certain information may be kept for the following periods due to legal obligations:

  • Financial transaction records: up to 7 years
  • KYC documents: 5 years after account closure
  • Customer support communication history: 3 years
  • Gaming logs & history: 2 years

No Wanbd employee will ever ask for your password, OTP, or card number over the phone or via message. Any such request is a fraud attempt.

5 Sharing information with third parties

Wanbd never sells your personal data to third parties for commercial purposes. However, limited data may be shared with specific partners where necessary to provide our services.

Who We Share Your Information With

  • Payment Processor: bKash, Nagad, Rocket, and banking partners — for processing transactions
  • KYC Provider: Accredited third parties for identity verification processes
  • Game Provider: Limited data necessary for game operations
  • Law Enforcement Agencies: When required by a valid legal order or investigation
  • Anti-Fraud System: Fraud Detection Software Provider

All third-party partners are contractually bound to uphold Wanbd's privacy standards and may not use your information for their own purposes.

6 Cookie Policy

Wanbd uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your experience on the platform.

You can delete or block cookies at any time through your browser settings. However, disabling certain cookies may limit access to some features on the platform.

7 Your Rights

Under Wanbd's Privacy Policy, you have important rights over your personal data. To exercise any of these rights, please contact our support team.

Right to Access

You may request to view all personal information Wanbd holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

Unless required by law, you may request deletion of your data after your account is closed.

Right to Object to Processing

You may object to and opt out of your information being used for marketing purposes.

Right to Data Portability

You may request a copy of your data to download.

Right to Restrict Processing

You may request that the processing of your data be temporarily restricted under certain circumstances.

Upon receiving a request to exercise your rights, Wanbd will respond within a maximum of 30 business days will respond within. For complex requests, this timeframe may be extended, but you will be notified.

8 Protection of Minors

Wanbd's platform is strictly for users aged 18 and above. In line with our Privacy Policy, we do not knowingly collect any information from individuals under the age of 18.

  • Age verification is mandatory at registration — date of birth and ID are verified
  • Any account identified as belonging to a minor is immediately suspended and all associated data is deleted
  • If parents have any concerns, they can reach out to support@wanbd.bet

If you suspect a minor in your household is using Wanbd, please contact our support team immediately. We will act on it right away.

9 Privacy Policy Updates

Wanbd reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will inform you in the following ways:

  • A notification will be sent to your registered email address
  • A notice will be posted on the website, including the date of the change
  • For major changes, your consent will be requested at login

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

10 Contact Us

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection team.

Email Support

Support@wanbd.bet
Typically responded to within 24 hours

Live Chat

By logging into the platform
24/7 support available

Our Commitment to Your Privacy

Wanbd goes beyond words — through technology and rigorous processes, we ensure the highest level of protection for your personal information.

End-to-End Encryption

Every transaction and piece of personal information on Wanbd is protected by 256-bit SSL encryption, making it virtually impossible for hackers or third parties to access your data.

KYC Verification System

Our strict KYC process ensures that only verified, adult users can access Wanbd — while also keeping your account secure.

Sale of data prohibited

Wanbd never sells your personal information to advertisers or third parties. Your data is used solely for the purpose of providing our services.

Your Data, Your Control

From your account settings, you can turn off marketing communications, update your information, or request data deletion at any time — entirely on your own terms.

Limited Retention Period

Wanbd does not retain your data longer than necessary. Once the required legal retention period has passed, your information is automatically deleted.

Regular Security Audits

Wanbd's security infrastructure is regularly audited by third-party expert teams. Any vulnerabilities identified are addressed promptly.

Your privacy is guaranteed — get started safely now

Wanbd takes your data security seriously. Open an account with confidence and experience one of Bangladesh's most trusted gaming platforms.

By registering, you agree to Wanbd's Privacy Policy & Terms & Conditions Accepted in full.

বাংলা